How to install SimplyChat package

Pre-installation checkpoints

• Your Salesforce platform must meet the following requirements.

  • Enterprise Edition or Unlimited Edition

  • Include Service Cloud

  • Enabling the Omni-Channel Feature

    • Check out how to activate the Omni-Channel function here.

• You can use SimplyChat only when you cancel your previous KakaoTalk counseling service.

Preparing to Install a Package

• Contact Windmill Soft for the following information for package installation.

  • package ID

  • installation key

How to install a package

• In the address bar, type the 'lighting/page/home' part to the package installation address in the format below and move it.

  • packaging/installPackage.apexp?p0=[package ID]

• Enter Installation key > [Install for All Users] > Click Select a check box > [Install]

  • Check box: Whether to agree to install an application that has not been approved for deployment by Salesforce AppExchange.

  • If the check box is not checked, you cannot proceed with the package installation installation.

• Click Select check box > Continue to install the package.

  • Check box: Grant CSP Trusted Site, Website access to your Salesforce platform.

  • If the check box is not checked, you cannot proceed with the package installation installation.

• You can verify that the package installation is complete in the following ways.

  • Installation completion reminder mail

  • > [Setup] > Quick Find > [Installed Packages]

Installation completion reminder mail

• If you do not agree with the installation and authorization, you cannot proceed with the package installation.

• Package installation may take a long time.

  • When you click on [Done], you can see that the package is completely installed on the moving screen.

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